Process vast amounts of unstructured text data in a fast and straightforward way. Increase your customer satisfaction with a champion, fast and accurate help desk, and support. Algorithms use text analysis to understand the text, classify, and organize it. The system receives the request and automatically suggests the right answer.
There are many different scenarios to occur in a company, from emails and chats to reviews, customer queries, and support tickets. The system can suggest the right answer to the customer’s request or provide an autonomous reply.