Unstructured data such as documents, data from social networks and the web, emails, phone calls and dialogues via other channels such as chat are the input.
The unique Ghostwriter AI™ engine developed by You Are My Guide applies different techniques to process the input data, depending on the business objectives. These range from parsing, entity extraction, speech analysis of phone calls, anomaly detection, pattern recognition and sentiment analysis.
The output solutions best suited to business needs are analysis of customers and their conversations, market analysis, competitive analysis, semantic research, virtual assistants, data enrichment.